Account Representative - State Farm Agent Team Member
West Lafayette - IN
Account Representative - State Farm Agent Team Member
Full Time • West Lafayette - IN
Responsive recruiter
Replies within 24 hours
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of 12. I'm a graduate of Indiana Wesleyan University with a bachelor's degree in Business Administration. Outside of the office, I have a passion for youth sports and spent many years coaching soccer.
Being part of our community is important to us. Our agency proudly supports local schools, events, and other opportunities that allow us to give back and stay connected to the families we serve.
Our agency offers a 401(k), paid time off, paid holidays, and a strong commitment to work-life balance. We believe in creating a workplace where team members can build rewarding careers while still making time for what matters outside of work.
Our culture is family-friendly, supportive, and centered around teamwork. We value people who enjoy working together, helping others, and contributing to a positive environment. If you're looking for an established agency with a strong team atmosphere, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Mindy Deno - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
Compensation: $35,000.00 - $50,000.00 per year
About Our Agency
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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